Winter Adviser

Do you enjoy chatting with people and sharing your energy saving tips?  Then we may have just the volunteer role for you.

As our dedicated Winter Advisor, you will join our close-knit team from October until March. We are looking for an energy efficiency champion, who loves to find ways to improve people’s lives by helping them use less energy, live more sustainably, and be warm, healthy and comfortable in their own homes.  

By providing support and advice to those who may be at risk of fuel poverty, isolation and ill health over the winter, you will help to tackle fuel poverty, reduce avoidable health inequality and improve the health and wellbeing of residents.

The delivery of warm homes information & advice will be in two parts – from the office and in the community. We are looking for someone who will be comfortable running pop up advice sessions and outreach events in selected communities whilst also working very closely with our team of generalist advisers to deliver ‘Warm Home Wednesdays’ at our office in Saffron Walden.  Good IT skills are essential.

As a Winter Adviser you could be helping clients by: suggesting ideas to make their homes more fuel efficient; offering benefit advice, including winter fuel payments; checking on grant availability for home improvements; arranging home visits, money or budgeting advice; helping them to join an oil club or switch utility suppliers.  You’ll challenge yourself, meet new people and gain new skills and experiences that could enhance your CV.  You will also achieve great satisfaction knowing you have made a real difference to people’s lives. 

For more information and a detailed volunteer role description, please visit


You don’t need specific qualifications or experience, you will receive full training and always have a supervisor available. But our Advisers do need:

• Excellent communication skills

• The ability to communicate clearly both orally and in writing

• To be open and approachable

• To be able to sift through information and extract that which is relevant

• To understand why confidentiality is important

• Be open to using computers on a regular basis

• Basic maths skills, including percentages

The nature of this role will require some travel within Uttlesford, therefore the ability to travel independently is essential. 


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
    16 and over but must be available daytime hours
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 17/09/2019

End Date: 17/03/2020

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Availability Details

6 hours weekly, between October and March. This may vary from week to week to take advantage of community activities and opportunities for outreach events. There is flexibility to fit in with family or caring commitments. Ideal opportunity for a golfer, tennis player or gardener with some extra free time in the winter months!


This opportunity is available in: Uttlesford

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