Welfare Caller

Do you like to talk? Are you good at listening?

Would you like to keep people in your community safe and cared for?

Our welfare call befriending scheme provides our service users with a regular listening ear and friendly chat whilst keeping them safe in their own homes. Our callers provide informal, social support to help reduce isolation. Loneliness and isolation can negatively impact people mentally and physically however research indicates that social interaction can drastically improve an individual's health in both areas.

We are looking for people to join our friendly team of valued volunteers and become Welfare Callers for their community. Someone who can offer an isolated or lonely person that weekly friendly call and help brighten them up.

All callers are matched with someone of similar interests.

No previous experience is necessary as full training is provided. 


Skills and Qualifications needed - Commitment, reliability and resilience; A desire to help others; Be empathetic and respectful of others' situations; Confidentiality; Interpersonal skills.


  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 10/08/2020

End Date: 10/08/2021

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Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


This opportunity can be carried out whilst working from home.

Before you can register your interest in this opportunity you must either login or register as a volunteer.

You will be returned to this page.



Register as a Volunteer
  • Thurrock are looking for volunteers to support their carers. If you would like more information click the link. https://t.co/wveyIueSoZ