Ward Volunteer

This is a varied role which aims to ensure that people receiving care are engaged and interacted with during their admission in a range of non-clinical ways. The duties will be dependent upon the individual person receiving care and their own interest, hobbies and needs and the person providing this role should be adaptable in their approach. 

To carry out non- clinical practical tasks, within an established shift pattern, which assists the housekeeping team and Ward nursing staff in the general care of those in our care; their families and carers. 

Main Tasks:

• Having conversations with people receiving care
• Helping to combat loneliness
• Reassuring people by keeping them company
• Meeting and greeting people receiving care and their family and friends
• Escorting people to other parts of the hospice e.g. gardens.
• Ensuring people know where to access facilities such as bathrooms and lounges
• Helping people stay in touch with their families and friends using their own technology e.g. smartphones
• Asking individuals for their meal choices and helping Housekeeping staff to serve patients meals. 
• Setting up and clearing of meal trays
• Restocking cupboards in the various kitchen areas in the visitors lounge and the ward
• Drinks Trolley round (evening shift only)

Benefits:

• We have a suite of mandatory training to ensure you are well prepared for your volunteering journey and to ensure the safeguarding and wellbeing of everyone at the hospice
• A Volunteer Supervisor will be available to provide support, advice and guidance
• The opportunity to meet new people and make new friends
• Feel a sense of accomplishment through supporting the work of Saint Francis Hospice. 

Skills

• Helping sick and/or distressed people; including those suffering from dementia
• Communication with sick and/or distressed people; including those suffering dementia

Personal Qualities:

• Demonstrate patience when communicating with individuals and their loved ones
• Ability to work as part of a team or solo
• Good listening and communications skills
• Creative and adaptive
• Good time keeping skills