Volunteer Receptionist

ROLE DESCRIPTION – VOLUNTEER RECEPTIONIST

 

1.         JOB PURPOSE

 

Be the first port of call for all visitors, answer the door and phone, take messages and carry out basic administrative tasks.

 

2.         REPORTING TO

 

·         Business Manager.

 

3.         ROLE

 

  • ·         Welcome visitors and service users
  • ·         Answer the door and telephone and redirect calls to appropriate members of staff/take messages
  • ·         Complete board room bookings
  • ·    Provide general administration support to the Counselling Service and Business Department, including photocopying, collating booklets, filing, mailings and helping with publicity and events
  • ·         Work co-operatively with all members of staff and adhere to the values, policies, practices and procedures
  • ·         Order stationery

 

4.         KNOWLEDGE, SKILLS & EXPERIENCE

 

·         Ability to work on own initiative and without close supervision

  • ·         Friendly, welcoming manner
  • ·         Good communication skills
  • ·         Methodical approach
  • ·         Good IT skills
  • ·         Understanding of issues surrounding confidentiality
  • ·         Working in compliance with policies and procedures
  • ·         Willingness to undertake any other duties and training as reasonably requested

 


Skills

As above


Details

  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes No Yes Yes No No No
Afternoon Yes No Yes Yes No No No
Evening No No No No No No No

Location

200 William Hunter Way
Brentwood
Essex
CM14 4WQ


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