Volunteer Passenger Assistant

To support our drivers who provide a door to door service to the members of Wyvern Community Transport using an accessible minibus vehicle. Your help is needed to ensure the client is helped on and off the vehicle and seated safely comfortably.

Due to the requirements of some clients, it is sometimes necessary to sit with the passenger for the duration of the journey.

Some clients may also require assistance to carry their shopping on and off the minibus.

This role would suit a friendly and sociable person with a caring nature who enjoys interacting with people.

Travel expenses to and from our office is at 45 pence per mile or public transport fares.


The role is perfect for someone who enjoys helping others.

Calm and caring disposition with good communication skills.

Flexible and likes working as part of a team.

Preferably some experience working with the elderly or vulnerable. An understanding of what difficulties they have to accomplish on a daily basis would be an advantage.

To be able to use own initiative in sometimes difficult situations.

Be physically fit and able to move and replace seats on a vehicle as well as securing wheelchairs would be helpful although not necessary.

We would provide MiDAS PAT Training and MiDAS '5 Steps to Safety' Training in house for this role


  • Accessibility
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 25/06/2020

End Date: 25/06/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

The working day is typically 8.30am until 4.30pm on Monday to Friday. Flexible availability for one hour or more one day a week or more.


This opportunity is available in: Castle Point, Rayleigh and Rochford

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