Volunteer Keyholder

Supported by: Community Development & Equalities Team

Role Purpose: To ensure community hub buildings are secure and allow access to the building by organisations, groups or individuals as required.

Tasks and responsibilities

· Receiving relevant training that will provide an understanding on how to complete

a risk assessment, adhere to health and safety, safeguarding and lone working


· Understanding and adhering to all policies or building protocols applicable to their

respective community hub building;

· Assuming responsibility for the safekeeping of the key and its use at all times;

· Ensuring that all doors, windows, and other lockable areas where a shared key is

held, are secured as they were upon arrival;

· Neither loaning nor making the key available to others;

· Reporting lost or stolen keys immediately to the Building Manager or Thurrock

Council's Corporate Property Team where the Building Manager is not available;

· Returning the key to the Building Manager at the requested time;

· Ensuring that their use of the community hub building, including others that may

access the building whilst they are the lone key holder (e.g. outside of standard

opening times), adhere to the Equality and Diversity Statement.

Time commitment

· This is an ad hoc role with no specific time commitments. Time will be agreed

with the volunteer in advance.


Skills and experience

- Information will be given about which keys operate which doors inside the


- Volunteers should be trustworthy and confident in being able to keep keys safe at

all times.


  • Accessibility
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 08/11/2016

End Date: 08/11/2017

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Location: Various community hub locations across Thurrock. Each volunteer will be allocated a specific hub.


This opportunity is available in: Thurrock

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