Volunteer Admin Support

About the Role

We’re looking for friendly, organised, and community-minded individuals to join our team as Volunteer Admin Support. You’ll support the smooth running of two well-loved community venues in Rochford that host everything from birthday parties and baby groups to food drop-ins, makers markets, and local events.

 This is a brilliant opportunity to gain practical experience in admin and venue management, meet new people, and contribute to spaces that make a real difference in the community.

Key Responsibilities

·        Respond to venue booking enquiries and help schedule community use

·        Support general admin duties including responding to emails, filing, and record-keeping

·        Be a welcoming first point of contact for local residents, groups, and visitors

·        Assist in using simple booking systems and internal processes

·        Option to support live events, helping behind the scenes at markets, shows, and community celebrations

What You’ll Gain

·        Hands-on experience in administration and community venue coordination

·        Confidence and transferable skills to boost your CV or future job applications

·        A chance to work as part of a welcoming, supportive team

·        Opportunities to attend and help deliver local events and activities

·        The satisfaction of giving back and supporting a vibrant local community

What We’re Looking For

·        A positive, can-do attitude

·        Good communication and basic organisational skills

·        Reliable and able to commit a few hours weekly

·        Willingness to learn – no prior experience needed

·        An interest in helping people and being part of a team

Additional Information

·        Full training and ongoing support will be provided

·        This role is based in Rochford, and we can be flexible around your availability

·        Volunteers must be aged 18+

Skills

Good communication

·        Able to speak and write clearly

·        Comfortable chatting with people in person, on the phone, or via email

Organisational skills

·        Can keep simple tasks and information in order

·        Happy to follow checklists or routines

Basic digital confidence

·        Comfortable using email, typing, or navigating simple online systems (we can show you how)

·        Familiar with using a phone, tablet, or computer — no advanced IT knowledge needed

Attention to detail

·        Can spot small errors or double-check info like dates, times, or names

Reliability

·        Shows up when expected and communicates if plans change

·        Can be trusted to handle simple tasks independently after training

Team spirit

·        Likes working with others in a friendly, respectful way

·        Willing to pitch in when needed

Willingness to learn

·        Open to feedback and trying new things

·        Curious and keen to build confidence or skills