Trolley Services Volunteer

Volunteers provide patients with reading material, advise about what's available from voluntary services, and bring a sense of community to the ward areas. Our trolley services volunteers deliver books, magazines and newspapers - with a smile! Our librarians are pleased to advise patients about the books available on loan from the patients' library, which includes large print and books in other languages. Our newspaper sellers bring a selection of newspapers and magazines up to the wards so that patients do not have to make the trip to the concourse to buy their newspaper.


A highly interactive role, our Trolley Service volunteers are empathetic with a sense of humour that helps to brighten the patients' day. Volunteer librarians will have a keen interest in books and ideally a broad knowledge of all genres. Newspaper sellers will be competent with handling money, basic maths and handling a small float. Confidence and good communication skills are essential. A red polo shirt is provided to be worn.

All volunteers undertake two elements of mandatory training, an e learning element and a face to face session lasting four hours. The face to face sessions run twice a month. In addition, within three months of volunteering, volunteers are required to attend Dementia awareness training.


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
    Free car parking whilst on site.
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 24/06/2019

End Date: 24/06/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No


This opportunity is available in: Uttlesford

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