Theatre Usher

At the Towngate Theatre our aim is not only to attract customers to our professional shows, but to also help the community access the theatre whether that be through the hiring of our venue or volunteering as one of our ushers on the front of house team. We put on over 300 professional and community shows a year and our volunteer ushers work as the heart of the theatre during these shows. We ask our volunteers to welcome visitors to the theatre and make sure they feel welcome whilst also checking they have valid tickets, and aiding them within the auditorium. We ask that our ushers stay in the auditorium to ensure the safety of our visitors and also ensure that our photography and video recording rules are enforced. At the end of the show we ask that our ushers help to see the audience out and clear the auditorium too.


Friendly and reliable

Good communication 

Comfortable in dealing with general public


  • Accessibility
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 12/11/2019

End Date: 12/11/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

We ask our ushers to arrive one our before a show, usually 1:30pm for matinees and 6:30pm for evening shows, and ask that you stay for a minimum four hour call.


Towngate Theatre
SS14 1DL

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