Telephone Befrienders

Do you enjoy talking to people? Are you chatty on the phone? If so, this is an ideal opportunity to be a welcome friendly voice to a visually impaired person who could be lonely and socially isolated. Each volunteer has their own group of people who they ring on a regular basis, building a rapport and chatting about mutual interests. Your calls make a real difference to people’s lives, they really look forward to the conversations, for some you could be the only person they speak to that day.

Hours and schedule to suit volunteer availability.

Calls are made from our Resource Centres in Saffron Walden and Chelmsford.


  • Good telephone manner
  • Enthusiasm
  • Good communicator and listener
  • Patience and empathy


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
    Parking, Travel, Mileage
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 20/01/2020

End Date: 20/01/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


This opportunity is available in: Chelmsford, Uttlesford

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