Shop Telephone and Admin Volunteer - Maldon

Join the team at our furniture and clearance outlet in Maldon. Are you calm, collected and chatty? We’re always looking for friendly, confident and helpful people to join our team. You will be the first point of contact for our customers helping them with enquiries and arranging collections for donations and deliveries.

What you'll do:

  • Follow administration processes accurately
  • Gain customer service skills
  • Enjoy team working with volunteers and staff
  • Complete necessary paperwork, Gift Aid forms etc
  • Undertake appropriate training
  • Provide excellent customer service to any donors, customers and Farleigh staff and volunteers


  • Good communication skills to talk to customers over the phone and in store


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 20/06/2018

End Date: 31/12/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Shifts are 9am - 1pm and 1pm – 5pm. Flexible.


This opportunity is available in: Maldon

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