Student Volunteer

Purpose of the Role

· Complement the professional services offered by Futures in Mind and external providers.

· Working towards becoming a volunteer befriender/activity volunteer to support service users, and facilitate groups and activities.

· Match, as far as practicable, the needs of the service with your skills, knowledge, experience and motivation.

· Recognise that successful induction incorporates your motivations, aspirations and choices.

· Aim to provide timely and accurate information about Futures in Mind, and Phoenix Futures’ services, policies and procedures.

· Understand the role of Volunteer and the Futures in Mind service.

· Seek provide a friendly, encouraging and supportive environment.


· Attend induction and shadow groups/activities i.e. welcome cafes working towards becoming a volunteer.

· Commit to developing and working on a learning plan, attend relevant training

· Ensure you are supported by a member of paid staff, and/or an experienced volunteer. shadowing face to face befriending sessions with an experienced volunteer.

· To attend group and individual volunteer support sessions with Futures in Mind Service Coordinators.

· Respect confidentiality, personal space and equal opportunities for everyone. Maintain impartiality.

· Be able to work within Professional and Personal Boundaries as set out by Futures in Mind.

· Understand the importance, and process for reporting any concerns or safeguarding to the relevant people/organisations.

· Awareness of the importance of your own wellbeing and a commitment to sharing your limitations with other volunteers and Service Coordinators.

· Listen to service users effectively, support the volunteers with offering informal support and if necessary signposting within Futures in Mind or to an external organisation.

· Ensure the Community Code of Conduct is known and adhered to.

· Be an ambassador for Futures in Mind in your community.


Person Specification

· Good people skills. · Be stable with your own mental health and/or be in recovery from substance misuse, · To be a kind and compassionate listener. · A friendly and approachable manner. · Non-judgemental and inclusive attitude to all people involved with Futures in Mind. · Basic administration skills. Role Benefits · Increased personal confidence and self-esteem. · Volunteering is a useful addition to your CV or application for further education opportunities. · Receive regular supervision for ongoing support and guidance. · Helping to have a sense of purpose and regular routine. · Personal satisfaction from helping others in their journey of recovery. · Giving something back to the community that has supported you. · Develop new skills, and enhance existing attributes. · Be part of an innovative and inclusive service. · Access to ongoing training, and support to enhance skills and knowledge within the substance misuse/criminal justice/mental health sector


  • Accessibility
  • Data Protection policy
  • Equal opportunities policy
  • Expenses reimbursed
    where reasonable and via prior agreement
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 01/09/2020

End Date: 01/09/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

we can work around you - flexible


This opportunity is available Countywide.

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