Shop Volunteer - Maldon Furniture & Clearance Shop - URGENT NEED

ROLE Greeting customers at the clearance outlet and helping the shop to maintain a welcoming and friendly environment. Serving customers across the warehouse and clearance shop floor you will have the opportunity to develop customer service skills and utilise good communication and interpersonal skills whilst working in a team with volunteers and staff.

KEY TASKS/SAMPLE ACTIVITIES Tasks may include (not exclusively)

• Serving customers at the till
• Promoting Gift Aid sign ups
• Receiving donations from the public
• Replenishing stock and ensuring the shop floor is tidy and well presented
• Enjoy team working with volunteers and staff
• Able to listen well and take instructions
• Complete necessary paperwork, Gift Aid forms etc
• Undertake appropriate training
• Provide excellent customer service to any donors, customers and Farleigh staff and volunteers 
  

Skills

• Friendly and helpful manner
• Good customer service skills
• Experience of working in retail is desirable but not essential
• No experience necessary as full training will be given

As a volunteer you will never be made to do any tasks that you are uncomfortable with, we rely heavily on the kindness and generosity of our volunteers and want them to feel happy in the role. Full training will be given and there is always help and support on hand if you need it.