Restorative and Mediation Facilitators - Uttlesford

The Volunteer Facilitator role involves facilitating a restorative intervention between a harmed person (the victim), and the person responsible for causing harm (the perpetrator), with the aim of giving the victim a voice, and both parties agreeing how amends can be made. These interventions can include face-to-face meetings, or indirect communication (such as letters) between a victim and offender or disputing neighbours.

Volunteers will be offered support and guidance throughout the process by a team in the PCC's office and partners from the wider team.

Evidence shows that RJ interventions, which give both victims and perpetrators the opportunity to discuss the offence and ask questions of each other, increases victim satisfaction and helps to reduce offending.

Volunteer Facilitators visit victims and offenders in their own homes, local towns or criminal justice organisations (probation offices and prisons). 


Restorative and mediation services are available despite the Coronavirus pandemic. Co-ordinators and volunteers who operate the Essex Restorative and Mediation Service are offering telephone, online and written mediation techniques.

Our priority is to continue delivering restorative services whilst ensuring this is done in the safest way possible for everyone involved. We are still open for referrals and are providing support to our service users in the most appropriate way. For the foreseeable future this will be either virtually or over the telephone. However, if people wish to speak face to face, referrals can still be made but will have to be put on hold until further notice to ensure there is no risk to all those involved.


To understand and adopt the underpinning values and principles of Restorative Justice (see  for more information)

  • Good communication skills - written and oral
  • Organisational skills
  •  Good people skills - working with and talking with a diverse range of people.
  • Ability to explore and challenge your own beliefs about working with victims and offenders.
  • Ability to reflect on the learning and challenges of the role


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance

When can I volunteer?

Start Date: 09/11/2020

End Date: 09/11/2021

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This opportunity is available in: Uttlesford

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