This role is an extremely important place within our agency, you will be the first person our clients contact, so will have the role of making a potentially nervous client's feel at ease, either in person or on the phone.
Your role will also include handling confidential information regarding client's details, so a lot of trust is placed on you.
You will answer the phone, give information out and make appointments.
This role will benefit anyone who would like to add to their C.V or interested in Mental Health as we offer all volunteers opportunities to attend some of our workshops and training free.
We would like our volunteers to have a good telephone manner
Respect our clients are confidentiality
Be able to work within a team
Have a clear DBS (we will arrange this for you)
- Suitable for under 18s
- DBS check required
We will either check or apply for one
- Training provided
As training opportunities come up, we invite all staff
- Volunteer policy
- Volunteers covered by insurance
- Expenses reimbursed
- Equal opportunities policy
- Written role description
- Volunteer induction
- Ongoing support
- Health and Safety Policy
When can I volunteer?
Start Date: 01/12/2017
End Date: 01/12/2018
The Listening Post C.I.C
Unit 12 Laindon Centre
Talk Listen Care
SAVS - CAVS
Scottys Little Soldiers