Reception Support Volunteer - Braintree

Opportunity

A volunteer opportunity has arisen based in Braintree Community Hospital. This role will support a busy reception area within an NHS setting.

Volunteer roles are designed to support a service and do not replace a paid role.

ROLE DUTIES :

• To meet and greet service users and visitors to the ward and provide appropriate information and highlight facilities in the hospital
• To operate under the supervision of the admin support on the site and provide assistance to them during busy periods.
• To answer the telephone and take messages when clinical staff are busy with patients.
• To deliver patient notes etc to other departments as requested by clinical staff.
• To assist the staff with deliveries of stationery or patient related items.
• To assist with stock taking.
• Be aware of any issues/complaints raised during the discussion with patients and bring these to the attention of the nursing staff/appropriate person – with the consent of the patient where appropriate.
• Alert the nursing staff to any patients you are concerned about.

Hours:
2 – 4 pm Tuesday to Friday
* Please note volunteers would only be expected to cover one of the shifts.

Training:

All volunteers must attend volunteer Corporate Training and will have the opportunity to access Provide training programmes to upskill where appropriate.

Skills

- Excellent communicator
- Friendly disposition


Details

  • Suitable for under 18s
  • DBS check required
  • Training provided
  • Volunteer policy
  • Covered by insurance
  • Expenses reimbursed
  • Equal opportunities policy
  • Written role description
  • Accessibility
  • Volunteer induction
  • Ongoing support
  • Health and safety support

Availability

When: 07/08/2017 - 07/08/2018

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening

Further Information

2 – 4 pm Tuesday to Friday. Volunteers would only be expected to cover one of the shifts.


Location

Braintree


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