Public Information and Wildlife Officer

To provide assistance, advice and park wide information to the public visiting the Wildlife Discovery Centre at Fishers Green.

• To help run the Wildlife Discovery Centre (WDC) within the Lee Valley Regional Park as part of a team of volunteers. • To open and close the Discovery Room and Tower. The Bittern Hide will be opened and closed by contractors but can be opened and closed by volunteers where necessary. (At the current time the hide is being opened and closed by volunteers if they are on duty at the advertised opening and closing times) • To actively engage with members of the public to: o Promote all areas and activities within the Park o Ensure Discovery Room activities are available for the public and oversee the safe use of the activities and optical equipment available for public use. (Not all activities or optical equipment are currently available for use due to ongoing covid restrictions and guidelines advised should be followed) o Ensure all current covid guidelines are followed as per the current risk assessments applicable in all areas of the building this includes restrictions on numbers where applicable. o Encourage visitors to engage with the Track and Trace system in place. o Proactively seek new volunteers for the WDC primarily but also for the park as a whole o Provide a positive visitor experience for visitors to the Park o Provide information on what birds and wildlife are in the area. o Showcase the wildlife viewable through the wildlife cameras. o Oversee use of wildlife reference library. o Collate wildlife sightings, visitor number figures and record water level readings o To re-stock the bird feeding station outside the hide o To use and be comfortable operating the evacuation chair provided in an emergency (full training will be given). o To assist in the sale of hot and cold beverages and LVRPA merchandise, this will include daily cashing up of the float and takings. o To assist with ensuring that the WDC as a whole is clean, tidy and presentable to visitors

Skills

• Outgoing with good people skills. • Confident and willing to interact with visitors. • Willing to work as part of a team or alone. • Knowledge and interest in birds / wildlife (desirable but not essential).