Phone Befrienders/Companions

Community360 is looking for Volunteers to make friendly calls to people who are isolated/lonely. 

A little chat can make a big difference to someone who may not speak or see another person 7 days a week.

Full training will be provided for you - this will enable you to keep the conversation on a healthy happy level.

You will be able to work from home or from our Braintree Office 

We will take care of your DBS 

If you think you would like to support someone in this way  and have 2 hours a week to spare please do get in touch we would like to hear from you. 


You do need to have a nice telephone manner with a cheerful attitude

Being supportive is a key skill as is having a lot of patience 

Excellent listening skills and the ability to keep people focused on being positive. 


  • Accessibility
  • Data Protection policy
  • DBS check required
    We will do this for you
  • Equal opportunities policy
  • Expenses reimbursed
    travel by prior agreement and within reason
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 09/08/2020

End Date: 30/03/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes No No No
Afternoon Yes Yes Yes Yes No No No
Evening No No No No No No No

Availability Details

We are happy to work around your commitments - the call need to take place during office hours only and preferabley Monday through Thursday


This opportunity has no specific location.

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