Narrow Gauge Railway Project Team Member

Organisation Purpose and Structure        The purpose of the charity is to preserve and share the History, Science & Nature of the 170 Acre Heritage site and to provide a safe & interesting place for all to visit.         Access  Free parking in the main car park (or at the railway, on site).


The Volunteer Role

There are various tasks and responsibilities within the Railway Team, requiring different skills and commitments. The team members need to work together to ensure the passengers enjoy their visit safely. We need volunteers to welcome and assist visitors, operate the trains and to assist with the ‘behind the scenes’ work of maintaining the rolling stock and track.

The plan is to offer rides during the summer season from Easter to September (weekdays in the school holidays and Sundays) so we require people to be signed up and trained ready for this.



 Roles and Responsibilities

As guided by the Railway Leadership Team and dependant on the time/tasks offered –

•             Steward-Welcome visitors and assist them on and off the carriages.

•             Driver-Complete the training and pass an assessment to then drive passengers.

•             Train/Station Guard-Ensure the safety and comfort of the passengers on the platform and carriages

•             Maintenance-To take an active role in preparing and caring for rolling stock and line.

•             Duty Officer-To oversee all the operations during any specific day of running.

•             All team members are to provide information where they can and welcome visitors.

•             All team members are required to complete their share of helping to set up and shut down.

•             Everyone must ensure that all work is carried out in accordance with the Company’s Health and Safety Policy and other relevant policies especially the Railway Handbook.

If you bring existing skills beyond those outlined above, your role may be developed to a suitable level.



Ideally we seek someone:

•             With the ability and willingness to understand and follow the rules/procedures to enable the visitors to enjoy their experience in safety and comfort.

•             Who is able to work with a wide range of the public in a calm, helpful and friendly manner.

•             Confident in communicating with the team and visitors.

•             Who has a positive attitude and will work cooperatively in a team environment.

•             Who will be able to keep to time allocations for the running of the passenger service.

•             Keen to work out doors.

•             Reliable, e.g. informing the relevant railway representative or RGM staff ASAP, if not able to attend on any pre-agreed days/times.


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 29/01/2019

End Date: 29/01/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Ideally you would be willing to volunteer during the day 9am-5pm. We will arrange a rota on the days we operate the passenger service and we will ask volunteers to offer their time any days they can during these times. There will also be other days for behind the scenes work. (Currently Wednesdays and Saturdays). A regular commitment would be ideal but we will be grateful for any offer of time.


This opportunity is available in: Epping

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