Front of House Volunteer

Based in the former Manor Street School building since 1993, Braintree Museum welcomes visitors to explore the history of Braintree and its surrounding areas, focusing on the District’s industrial and cultural achievements and its many notable personalities.


We have a wonderful team of volunteers, and you’ll assist in the day to day running of the Museum Reception and Shop, offering a warm and informative welcome to visitors as well as maximising sales and profitability.

Role description

·        Greet visitors

·        Promote sales

·        Using a till and card machine

·        Assist with general shop duties i.e. cleaning, pricing, stock taking etc.

·        Deal with phone enquiries and bookings

This is only a guide to the types of duties that may be required

We offer

·        opportunities for personal and professional growth and development in a museum

·        a supportive, friendly environment

·        induction to the Museum and Archive

·        full training opportunities to perform the role

invitation to volunteering events


This role is best suited to someone who:

·        enjoys working with the public

·        would like to find out more about museums

·        is interested in helping an independent charity

·        is confident working on a computer

·        has an ability to use the internet for research purposes

enjoys working in a team environment


  • Accessibility
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 15/09/2021

End Date: 15/09/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

The role takes place on a weekly basis and is flexible. The Museum and Archive are open Tuesday to Saturday 10am – 4pm


Manor Street

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