Listening Volunteer

Samaritans Listening volunteers offer 24 hour confidential emotional support to people throughout the UK and Republic of Ireland. Help is needed at our Mid-Essex helpline, based in Chelmsford.

Listening volunteers deliver our service to people who get in touch by phone, email, letter and in person.

We want volunteers from a range of backgrounds and circumstances, because we believe this helps us provide the best service for people who contact us.

In many branches listening volunteers also reach out to people in their community - talking about Samaritans and our work in schools, colleges and community groups.


You don't need to have previous experience or qualifications, but you do need to be interested in other people and be open-minded.

You also need to be over 18 years old.


  • Accessibility
    Facilities for visitors with disabilities: Phone for details
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 13/01/2016

End Date: 21/02/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Annually, volunteers each put in 18 shifts of 3 hours between 23.00 - 8.00 and 44 shifts of 3 hours between 8-00 and 23.00. There are 5 hours of ongoing training per year.


This opportunity is available in: Braintree, Chelmsford, Maldon

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