Domestic Abuse - 1-1 Empowerment Support

Next Chapter is a domestic abuse charity working across the areas of Tendring, Colchester, Maldon, Chelmsford, Braintree & Uttlesford. We provide free and confidential services to support people who are currently experiencing, or have previously experienced, domestic abuse. 

We are passionate about ensuring that every person has the opportunity to live their life free from domestic abuse 

As a 1-1 Empowerment Support Volunteer, you will offer weekly check-in calls over a period of 8–10 weeks, providing emotional encouragement, gentle guidance, and a listening ear. 

Your role is not to offer advice or counselling, but to stand alongside survivors as they begin to navigate life beyond formal support — encouraging confidence, independence, and hope for the future.

Volunteer | Next Chapter | A future without domestic abuse

Skills

Essential

 • Ability to work on own initiative

 • Ability to empower and encourage without giving advice 

• Friendly, welcoming manner 

• Good communication skills 

• Understanding of issues surrounding confidentiality and safeguarding 

• Working in compliance with policies and procedures 

• A sincere desire to help people to achieve their goals 

• Ability to create a positive supportive relationship with the client 

• Non- judgmental • Strong listening skills 

• Practical problem-solving skills and ability to suggest options and alternatives 

• Sensitivity to persons of different educational, economic, cultural or racial backgrounds 

• Ability to maintain boundaries 

 • Willingness to undertaken relevant training 

• A good sense of humour 

• Flexible approach with basic IT skills 

Advantage 

• A background in working with trauma victims 

• A background in working with addiction and recovery