Disability Benefits Volunteer

·       Disability form completion as allocated

·       Providing all assistance to clients for the completion of PIP and Attendance Allowance forms

·       Writing up full case notes for each client

·       Identifying other support needs clients may have and signposting them to those services

·       Liaising with other team members 


The role requires a DBS check.


You don’t need specific qualifications or skills but you’ll need to:

  • be friendly and approachable
  • be non-judgmental and respect views, values and cultures that are different to your own
  • have good listening skills
  • have excellent verbal and written communication skills
  • have goodIT skills
  • be able to understand information and summarise it
  • be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

·       be willing to undertake training for the role


  • Accessibility
    To the Witham office, but the role may require home visits
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 08/06/2021

End Date: 08/06/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

This opportunity is flexible. We are asking for 6 hours per week, which can be one day (normally 10-4) or spread over 2 days (normally 10-1 or 1-4).


This opportunity is available in: Braintree

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