Digital Buddy Epping Forest district

Are you comfortable using new technology devices and applications?

Would you like to help others benefit from online services and opportunities?...

About us

Digital Buddy volunteers will be helping to teach others to use technology.

Together with the Digital Buddy coordinator you will  be helping older and disabled people living in the Epping Forest district make the best use of new technology.

This could be how to use their smartphone, how to make a doctor appointment online or how to shop online.  We don't expect you to be masters of everything and volunteering times and roles are flexible to accommodate your time / availability and particular skills / interests.

What will I be doing?

We will ask you to complete a short online Digital Buddies training course and basic safeguarding training.

Once this is set up, we will ask you - together with other Digital Buddies and a coordinator - to support people of varying skills at agreed times – either though arranged group sessions or 1-2-1 guidance. 

Location: Volunteers will be matched to venues/users to suit them.

These currently take place on:

Mondays 9.30-11.30 am - Toby Carvery, Buckhurst Hill 
Tuesdays 10-midday - The Speakeasy Bar, Epping
Wednesdays 10-midday - EFDC Museum, Sun St, Waltham Abbey
Thursdays 10-midday - The Space, Loughton Library

Sessions are free to learners and there is no need to book.
Learners are encouraged to bring their own smart phone / tablet / laptop that they wish to learn on.


Confident using technology (this can include a PC, IPad/tablet or Smartphone, Microsoft Office)

Confident talking to people



  • Accessibility
    But could vary
  • Data Protection policy
  • DBS check required
    Lone working roles will need DBS check
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
    16 +
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 19/02/2019

End Date: 01/01/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Flexible to suit volunteer and user


This opportunity is available in: Epping, Harlow

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