Volunteers are required to support the meeting and greeting of guests to the Beehive Voluntary & Community Resource Centre and to sign post visitors to the service they require.
Volunteers may be asked to support other admin tasks whilst on reception at quiet times, such as labelling envelopes etc.
Once comfortable with the role volunteers will be asked to provide cover alone but with telephone support for non-frequent enquiries. Volunteers will need to be able to demonstrate the ability to communicate with callers and accurately record and then take messages face to face or over the telephone. Volunteers should be willing to reflect the ethos of a community setting.
Volunteers will need to be diplomatic, welcoming, enjoy using their own initiative and eager to work with a wide range of people from different organisations & community groups across Thurrock.
Volunteers must be able to communicate with the public so a good level of English language both written and verbal is essential.
Ability to work in a front facing role dealing with the various enquires for the different organisations within the building.
Willing to undertake tasks as and when required during their shift.
Reception cover is required from 9am till 1pm and 1pm till 5pm five days a week Monday to Friday. Variable days can be accommodated.
Peer training will be provided.
- Data Protection policy
- DBS check required
- Equal opportunities policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Suitable for under 18s
- Training provided
- Volunteer induction
- Volunteer policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
Start Date: 23/10/2015
End Date: 01/04/2020
Reception is manned five days a week by volunteers and the shifts are 9am till 1pm or 1pm till 5pm Monday to Friday.
This opportunity is available Countywide.
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