Customer Service Volunteer - Cambridge

If you enjoy being in an office environment, are compassionate and like meeting people then this could be the role for you. Thanks to volunteers like you we can provide people in your local community with wheelchairs and other mobility equipment to help them through a crisis. This vital service enables people to maintain their independence and quality of life after an illness or injury. Whether it is to help take a relative out, or take a child to school, it makes a difficult and distressing time a little bit easier. Spread the power of kindness with us and help make sure that everyone who needs one can get a wheelchair. 

What you will be doing

• Providing great customer service issuing wheelchairs/equipment and receiving returns. 

• Using a computer-based stock control system. 

• Demonstrating safe use of the equipment. 

• Receiving payments / donations. 

• Dealing with enquiries from people wanting to hire/loan a wheelchair or other equipment (online, phone and in person). 


• Physically able to safely lift or move wheelchairs and other mobility equipment. 

• Some customer service experience is desirable. 

• Enjoy meeting people and good interpersonal skills. 

• Able to work independently and in a team. 

• Good IT skills and able to complete on-line training.

Able to commit to a regular shift on a weekly basis. 



  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
    Reasonable travel expenses covered
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 20/04/2021

End Date: 20/04/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

4 hour shifts (Flexible, weekly Mon-Fri)


This opportunity is available in: Uttlesford

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