Clinics and Units Volunteer

Volunteers are valuable members of the team for both inpatient and outpatient clinics and units. The role varies according to the placement area, but always involves welcoming patients and their families and helping staff to keep patients informed about their appointments. Clinic and Units volunteers accompany patients to various parts of the hospital if they are undergoing multiple assessments or procedures. They also often offer patients drinks and snacks and may run errands on behalf of staff. The roles are varied and busy and no two days are the same!

Examples of our clinics and units volunteer placement areas are:

Cambridge breast unit (Macmillan oncology team)

Oncology day unit

Radiology day unit

Day surgery


The role is to help patients feel less anxious and better informed during their time in hospital, working under the direct supervision of the clinical staff.


Volunteers get to know their clinical areas extremely well and become experts in knowing what needs to be done and how they can help. Some days are busier than others, so volunteers need to be adaptable, confident communicators. Volunteers are provided with a red polo shirt to wear.

All volunteers undertake two elements to mandatory training, en e learning element and a face to face session lasting four hours. The face to face sessions run twice a month.

In addition, within three months of volunteering, volunteers are required to attend Dementia awareness training.


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
    Free car parking whilst on site.
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 24/06/2019

End Date: 24/06/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


This opportunity is available in: Uttlesford

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