Be the reason someone feels seen, heard and supported - Volunteer Telephone Befrienders needed for Castle Point, Rayleigh & Rochford

Could you spare a couple of hours per week to brighten someone's day?

Would you like to keep people in your community safe and cared for?

CAVS 'By Telephone' Befriending service provides our service users with friendship as well as our Befriendees becoming the 'eyes and ears' in terms of keeping people safe in their home environment.  Our Befrienders provide informal, social support to help reduce isolation; it is now proven that loneliness and isolation can negatively impact people mentally and physically however research indicates that social interaction can drastically improve an individual's health in both areas.

We would love people to join our friendly team of valued volunteers and become Befrienders to people in their community, so often these people have no other support network in place. 

Befrienders will be matched with a Befriendee taking into account home locations and interests.

To hear from one of our Befrienders and their Befriendee please take a look at our Volunteering and Me..... video by highlighting and right clicking go to on the following link:-

No previous experience is necessary as full training is provided and calls can be made during the week, evenings or at weekends.


Volunteers should possess:

  • Good listening skills 
  • Great people/social interaction skills
  • An ability to motivate/encourage others
  • A sense of humour

We also ask that people be:

  • Honest
  • Reliable
  • Patient
  • Understanding


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 25/06/2020

End Date: 25/06/2021

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Availability Details Becoming a Befriender requires one day of training Once an active volunteer, days and times are organised around the availability of the volunteer


This opportunity is available in: Castle Point, Rayleigh and Rochford

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