You will have the opportunity to make a real difference to local residents. You will be given full training and ongoing support as part of a busy team of volunteers.

You will be trained to interview, research and give advice across all subject areas, the majority of which is currently being delivered by telephone.

Our main offices are in Maldon, with outreach surgeries in Burnham and Southminster, but it is possible that some of your time will be spent working from home.Ā 


Excellent communication skills: face to face; on the telephone and in writing.

Ability to use IT for researching information and keeping records.

A high level of literacy for understanding documents, writing case records etc.

A high level of numeracy for helping clients with financial problems etc.

No particular qualifications required.


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 16/09/2021

End Date: 16/09/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

8 hours per week.


This opportunity has no specific location.

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