Administration Assistant - VE

We are looking for a friendly outgoing volunteer with excellent communication skills, who is capable of working on their own initiative, as well as part of a team.  This is a varied and interesting opportunity, providing support to the Volunteer Centre Co-ordinator, including assistance with the day to day administration of the Volunteer Essex database.

Duties may also include:

Maintaining up to date records on the Volunteer Centre database.

Making contact with local voluntary and community groups by e-mail or telephone.

Liaising with potential volunteers with regard to available volunteering opportunities.

Making follow-up phone calls to organisations and volunteers.

Monitoring feedback from service users.

Liaising with other volunteer centres by telephone or e-mail.

Assisting the Volunteer Centre Co-ordinator with other administration duties, such as photocopying and preparing for events.

Volunteers must be computer literate and comfortable answering the telephone and also confident when dealing with members of the public, adhering fully to the RRAVS confidentiality policy.

How can volunteering benefit you?

Experience working within a busy office environment.

Experience working within the charity sector.

Experience to add to you CV, to be followed by a reference after a qualifying period.


General administration skills.

Full training of the database will be provided.

Good basic knowledge of computers and knowledge of Microsoft Office.

Ability to work independently and also as part of a team.

Good communication skills and a friendly personality.

The ability to multi task.

A friendly and approachable manner.

Patient and understanding.


  • Accessibility
  • Data Protection policy
  • Equal opportunities policy
  • Expenses reimbursed
    Travel expenses will be reimbursed, by prior agreement
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 02/10/2018

End Date: 02/10/2020

Mon Tue Wed Thu Fri Sat Sun
Morning No Yes Yes Yes No No No
Afternoon No Yes Yes Yes No No No
Evening No No No No No No No

Availability Details

The office is open Tuesday - Thursday, between the hours of 9.30 am and 2.30 pm. The hours of work will be within this time frame, from 4 hours a week - to be discussed at interview.


Civic Suite
2 Hockley Road

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