CAVS Essex Children & Young People's Service provides personalised care and early support to children, young people and their families to lead safer, happier and healthy lives across Essex. Facing the challenges of day to day life can be daunting at the best of times, particularly so if you are a parent or carer. Just knowing there is help at hand, can make all the difference.
Our service offers a network of support to children, young people and their families, where an allocated support worker and trained volunteer will provide dedicated and non judgemental guidance on:
- Employment or Training
- Self Confidence
- Anxiety or Worries
- Bullying, Isolation, Drugs/Alcohol
- Behaviour Management
- Self Harming, Difficult Situations
- Access to Social/Clubs & Activities
Due to the immense interest we have encountered, we are in desperate need of a volunteer/volunteers who would be able to assist the team with their admin duties. Volunteers will need to be computer literate and confident using the telephone. Main responsibilities will include:
- Receiving and logging referrals
- Arranging meetings on behalf of the area coordinator
- Making follow up phone calls
- Using our internal database
- Researching outside services
Skills
Excellent computer skills
Friendly telephone manner
Good communication skills
Good time management
Reliable
Good understanding of confidentiality procedures
Competent using Excel
Details
- Accessibility
- Data Protection policy
- DBS check required
- Equal opportunities policy
- Expenses reimbursed
Out of pocket - Health and Safety Policy
- Ongoing support
- Suitable for under 18s
- Training provided
- Volunteer induction
- Volunteer policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
Start Date: 07/01/2019
End Date: 07/01/2020
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
---|---|---|---|---|---|---|---|
Morning | Yes | Yes | Yes | Yes | Yes | No | No |
Afternoon | Yes | Yes | Yes | Yes | Yes | No | No |
Evening | No | No | No | No | No | No | No |
Availability Details
Days and hours are flexible
Location
This opportunity is available in: Basildon Billericay and Wickford, Castle Point, Rayleigh and Rochford, Southend
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