Admin Assistant - Information and Advice

The role combines dealing with clients on the telephone, email and occasionally face to face from our office at Widford Hall, Chelmsford. You will be involved in exploring clients’ requirements, providing information, inputting their details on our database, and keeping accurate records.


Patience and the ability to listen to, understand and respond to the needs of older people

Good organisational and office skills

Good IT skills

Awareness of GDPR

Willingness to show initiative, to manage workload and to prioritise

Good interpersonal and communication skill

Ability to maintain a professional relationship with clients, staff and other volunteers


  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 17/01/2019

End Date: 31/01/2020

Mon Tue Wed Thu Fri Sat Sun
Morning No No Yes Yes Yes No No
Afternoon No No Yes Yes Yes No No
Evening No No No No No No No

Availability Details

      Half or one day a week                                                                


Widford Hall
Widford Hall Lane

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