Essex Libraries are looking for volunteers – below is information from Peter, one of Springfield Library’s existing Customer Services volunteers:
“If you have a few hours to spare, volunteering is really rewarding. Our main role in the library is to be one of the “friendly faces” of the local authority. Libraries are not stuffy silent spaces anymore. Springfield Library is a really useful part of the community
and people enjoy visiting. As a volunteer, it’s not just about books; it’s about making people feel welcome whether they’re 7 or 70. We are able to help with enquiries, find the books or media that people are looking for, place orders for them or help them get online.
People really appreciate the help we give them. They see us as a friendly bunch. And we have plenty of fun. We never seem to run out of things to talk about. There’s full back-up from the Chelmsford Library team and training to use the systems is provided.
We really like helping with the Summer Reading Challenge for the youngsters. It’s a great thing to help them with – both for now and for all their lives.
It can get busy sometimes but it’s not overwhelming. The time can go really quickly when it’s busy. We have a really good spirit in the team which means we help each other to give our customers a great service. You can give as much time as you can manage.
There’s a great cafe in the centre so you can get food and drinks if you require. We also have tea/coffee making facilities in the office.
Above all, you’re really doing something great for your community and that’s a good feeling in itself.
It’s what volunteering is all about.”
If you’re interested in volunteering in a library, view the opportunities here.