Sam’s Time Banking Story

27 July 2015

Time Bank membership has benefited Sam by providing a link to her community’s needs on a level that she is comfortable with and allowing her to assist someone she probably would not have met otherwise.

Sam’s task was a challenging one, helping a member of the community to make telephone appointments for their own very specific requirements (they are severely disabled and bedridden). Help was needed with making and scheduling medical appointments and Sam’s role was to offer support and encouragement to enable them to do this for themselves. Sam also entered various dates into their diary, dialled the telephone and generally provided a “touch stone” while the person made their own arrangements thus helping them to continue living independently in their own home.

“I have helped someone to achieve their goals and to sustain their requirement for independent living just by being a supportive person in their life, offering encouragement and helping with calls. By offering support while they made calls and appointments it gave them confidence and helped them feel more certain of their decisions making involvement of a GP/Social Worker/District Nurse etc. less likely. It has also given them control of their own well-being and supported their continued independent living”.

As a working mum, Sam cannot commit to regular hours and needed to volunteer flexibly. She wanted to provide help within the community but needed to know who to help and how. Time Banking was the answer and Sam is very pleased to volunteer her services as a Time Banker.

“It’s nice to know that my hours are building up should I ever need help. It’s an acknowledgement of the volunteered hours. I have greatly enjoyed the experience, have gained huge personal satisfaction by volunteering in an informal and social way and have helped someone who was socially isolated to feel supported and more hopeful for the future”.


  1. Sheila white says:

    I would like more details to volunteer for Time banking availability for me to assist in any way.

  • Thurrock are looking for volunteers to support their carers. If you would like more information click the link.