Rob’s Story

10 June 2020

Rob’s Story

Victim Support Volunteering


I have been volunteering with Victim Support for 18 months now and it has opened my eyes to a world outside my own comfort zone.

When I phone or visit my clients, I listen carefully to their story and empathise, then we work together to help them move forwards. They are sometimes dealing with a range of difficulties, and the latest crime is just the tip of the iceberg, so I try to point them in the right direction.  To be able to make a small change in a victim’s life gives you a sense of well-being and a job well done.

I get to see how the system works too. I speak with police officers, housing officers, social workers and council officials among others. As well as the formal training I have received, I am learning on the job, making a difference to people lives and feeling better about my life as well.

Last week I was chatting to one of my clients, and thinking I wasn’t helping much, when she said thank you so much you’ll never know how much you have helped me today, I feel so much better after talking to you.

That’s what being a Victim Support Volunteer really means, making someone’s day that bit better. Mine too.

I love volunteering for VS, come and join me.



For more information click here:

  • Thurrock are looking for volunteers to support their carers. If you would like more information click the link.